TouchGrass / Information
Delete your account
Updated October 15, 2026
You can request account deletion without installing the app or signing in to TouchGrass.
Request deletion by email
- Email info@thedigitalohana.com with the subject Delete my TouchGrass account.
- Tell us you want your TouchGrass account and associated data deleted. Where possible, send the request from the email address registered to your account.
- We verify ownership before deleting the account. If you cannot access your registered email, explain that and we will help with verification.
We complete verified emailed requests within 30 days. Do not include your password or attach private health or financial information.
Delete from the app
In TouchGrass, open Profile > Settings > Delete Account and follow the confirmation prompts. If an attempt fails, retry or contact us so we can finish deletion. Removing the app alone does not delete your server account.
What is deleted
Successful deletion removes your TouchGrass account and associated profile/avatar, workout and imported health history, saved routines/programs, friendships, owned events/attendance and notification registrations.
What is managed separately
- Original Health Connect records and records held by other health apps remain under those apps' controls.
- On-device recordings, device backups, exported files and copies saved or received by other people are managed separately. Account deletion cannot recall exported or shared copies.
- We do not maintain separate external user-data backups. Provider security logs can remain until their retention periods expire. Supabase currently lists one day for API/database logs and one hour for authentication audit logs on our service plan. Cached files may also take time to expire.
- We retain privacy/deletion-request correspondence for up to 90 days after resolution to document handling, then delete it.
For more detail, read the TouchGrass privacy policy. If you have trouble submitting a request, email info@thedigitalohana.com.